MAY 22, 2015
( Referring to Document # 1 ) – The Applicant pays Alto Properties Inc. employee Angie ( superintendent ) $1050 for her first month rent and another $1050 for her last month rent before moving into unit # 303 at 859 Kennedy Road on June 01, 2015.
JULY 24, 2015
( Referring to Document # 2 ) – The Applicant hands in her 1st Maintenance Request Form regarding her bathroom celling “ bubbling ” and agrees for pest control to be brought in on August 5, 2015.
( Referring to Document # 3 ) – The Applicant signed and returned attached form “ I am aware of the above preparations and agree to have Magical Pest Control Inc. perform pest control services… ”
BETWEEN JULY 25, 2015 TO AUGUST 4, 2015
Alto Properties Inc. owner Luigi Liscio and Alto Properties Inc. employee Angie showed up unannounced approximately between 10:00am / 12:00pm to look at the Applicant’s bathroom ceiling. At that time Alto Properties Inc. owner Luigi Liscio stated that he “ will arrange for a contractor to come in and repair the ceiling. ”
Alto Properties Inc. owner Luigi Liscio and Alto Properties Inc. Employee Angie NEVER GIVE THE APPLICANT THE REQUIRED 24 HOURS PROPER NOTICE as mandated by the Ontario Residential Tenancies Act when requesting entry into a unit that day.
With this 1st unannounced interaction between the Applicants husband and Alto Properties Inc. owner Luigi Liscio and Alto Properties Inc. employee Angie there was absolutely no issues as the Applicants husband was fully cooperative even though he was not required by the Ontario Residential Tenancies Act to allow anyone entry.
AUGUST 5, 2015
That morning between approximately between 10:00am and 12:00pm Alto Properties Inc. employee Angie and a pest control technician come to the Applicants unit to complete the gelling of the kitchen area.
The Applicants husband and Alto Properties Inc. employee Angie had a brief discussion about the bathroom ceiling and when they can expect a contractor in to fix it.
This interaction went without any issues between the Applicants husband and Alto Properties Inc. employee Angie and the pest control technician.
AUGUST 22, 2015
( Referring to Document # 4 ) – The Applicant hands in a 2nd Maintenance Request Form regarding her unit.
- Living room screen window needing to be replaced
- Balcony door window screen needing to be replaced.
- Storm windows needing to be replaced
- Pest control spray refrigerator
- Bathroom ceiling still needs to be fixed ( bubbling )
- Oven is not working
- Please remove name from call board in front lobby
BETWEEN AUGUST 23, 2015 – AUGUST 30, 2015
That afternoon between approximately between 12:00pm & 4:00pm Alto Properties Inc. employee Angie and Alto Properties Inc. employee Chris ( husband & superintendent ) showed up at the Applicants unit to view all the issues stated on her 2nd Maintenance Request Form.
Alto Properties Inc. Employee Angie and Alto Properties Inc. Employee Chris NEVER GIVE THE APPLICANT THE REQUIRED 24 HOURS PROPER NOTICE as mandated by the Ontario Residential Tenancies Act when requesting entry into a unit that day.
With this 2nd unannounced interaction between the Applicants husband, Alto Properties Inc. employee Angie and Alto Properties Inc. Employee Chris there was absolutely no issues as the Applicants husband was fully cooperative even though he was not required by the Ontario Residential Tenancies Act to allow anyone entry.
BETWEEN AUGUST 23, 2015 – AUGUST 30, 2015
That afternoon between approximately between 9:00am & 12:00pm Alto Properties Inc. Employee owner Luigi Liscio showed up unannounced at the Applicants unit and asked if he could view all the issues stated on her 2nd Maintenance Request Form.
Alto Properties Inc. Employee owner Luigi Liscio NEVER GIVE THE APPLICANT THE REQUIRED 24 HOURS PROPER NOTICE as mandated by the Ontario Residential Tenancies Act when requesting entry into a unit that day.
With this 3rd unannounced interaction between the Applicants husband, Alto Properties Inc. owner Luigi Liscio there was absolutely no issues as the Applicants husband was fully cooperative even though he was not required by the Ontario Residential Tenancies Act to allow anyone entry.
AUGUST 26, 2015
( Referring to Document # 5 ) – Alto Properties Inc. creates an incomplete duplicate of the Applicants August 22, 2015 Maintenance Request Form where they forget to include the stove and stated storm window instead of storm windows in their new list.
- Screen needs to be replaced in living room window ( Checked Completed )
- Screen needs to be replaced in balcony window ( Checked Completed )
- Storm window needs to be replaced in living room window ( Louie getting window done )
- Refrigerator needs to be sprayed and powdered for roaches ( Checked Completed )
- Bathroom ceiling needs to be replaced ( Checked Completed )
- Can you please remove my last name from the board and replace with Occupied
- Done ( Checked Completed )
BETWEEN AUGUST 31, 2015 – SEPTEMBER 7, 2015
Alto Properties Inc. Employee Chris ( superintendent ) showed up unannounced at the Applicants unit and asked if he could put in the missing balcony door and window screens.
Alto Properties Inc. Employee Chris NEVER GIVE THE APPLICANT THE REQUIRED 24 HOURS PROPER NOTICE as mandated by the Ontario Residential Tenancies Act when requesting entry into a unit that day.
Alto Properties Inc. employee Chris tried to fix the Applicant stove/oven, but was unable to get it to stay on and heat up.
The Applicants husband and Alto Properties Inc. employee Chris also had a brief discussion about the bathroom ceiling and when they can expect a contractor in to fix it.
With this 5th unannounced interaction between the Applicants husband and Alto Properties Inc. Employee Chris there was absolutely no issues as the Applicants husband was fully cooperative even though he was not required by the Ontario Residential Tenancies Act, 2006 to allow anyone entry.
BETWEEN AUGUST 31, 2015 – SEPTEMBER 7, 2015
Alto Properties Inc. owner Luigi Liscio and Alto Properties Inc. Employee Chris showed up unannounced at Applicants unit asking if they could try some spare windows from around the building to see if any would fit in where their windows were missing.
After trying four different sized windows and finding nothing that fit, Alto Properties Inc. owner Luigi Liscio stated that he “ would have to order some glass or get a glass company to come in to replace the windows ”
Alto Properties Inc. owner Luigi Liscio and Alto Properties Inc. Employee Chris NEVER GIVE THE APPLICANT THE REQUIRED 24 HOURS PROPER NOTICE as mandated by the Ontario Residential Tenancies Act when requesting entry into a unit that day.
Again Alto Properties Inc. employee Chris tried to fix the Applicant stove/oven with help of Alto Properties Inc. owner Luigi Liscio, but again they were unable to get it to stay on and heat up.
The Applicants husband and Alto Properties Inc. owner Luigi Liscio had a brief discussion about the bathroom ceiling and when they can expect a contractor in to fix it.
With this 6th unannounced interaction between the Applicants husband and Alto Properties Inc. owner Luigi Liscio and Alto Properties Inc. Employee Chris there was absolutely no issues as the Applicants husband was fully cooperative even though he was not required by the Ontario Residential Tenancies Act to allow anyone entry.
During this 6th unannounced interaction between the Applicants husband and Alto Properties Inc. owner Luigi Liscio and Alto Properties Inc. Employee Chris. It was NEVER mentioned by anyone that Alto Properties Inc. Employee Chris would be returning the following day to take measurements of the Applicants missing storm window.
As if Alto Properties Inc. owner Luigi Liscio or Alto Properties Inc. Employee Chris did mention the returning visit the next day. The Applicants husband would have just offered them the use of his measuring tape at that time. This would have prevented any more delay or inconvenience to anyone from having to return the next day to measure the outside storm window that needed to be replaced.
BETWEEN AUGUST 31 – SEPTEMBER 7, 2015
The following day Alto Properties Inc. Employee Chris showed up unannounced at Applicants unit asking if he could try another window and also wanted to measure the outside storm window so he could send the measurements to a glass company.
The inside sliding window that Alto Properties Inc. Employee Chris tried was a semi-fit. It fit into position, but the window was unable to lock properly. It was safety issue was later addressed by the City of Toronto, Property Standards that it had to be replaced as it posed a safety.
Alto Properties Inc. Employee Chris NEVER GIVE THE APPLICANT THE REQUIRED 24 HOURS PROPER NOTICE as mandated by the Ontario Residential Tenancies Act when requesting entry into a unit that day.
With this 7th unannounced interaction between the Applicants husband and Alto Properties Inc. Employee Chris there was absolutely no issues as the Applicants husband was fully cooperative even though he was not required by the Ontario Residential Tenancies Act to allow them entry.
BETWEEN AUGUST 31, 2015 – SEPTEMBER 7, 2015
Alto Properties Inc. owner Luigi Liscio showed up unannounced at the Applicants unit asking if he now can measure the missing window.
Alto Properties Inc. owner Luigi Liscio NEVER GIVE THE APPLICANT THE REQUIRED 24 HOURS PROPER NOTICE as mandated by the Ontario Residential Tenancies Act when requesting entry into a unit that day.
Again the Applicants husband and Alto Properties Inc. owner Luigi Liscio had a 2nd brief discussion about the bathroom ceiling and when they can expect a contractor in to fix it.
With this 8th unannounced interaction between the Applicants husband and Alto Properties Inc. owner Luigi Liscio there was absolutely no issues as the Applicants husband was fully cooperative even though he was not required by the Ontario Residential Tenancies Act to allow anyone entry.
SOMETIME AFTER SEPTEMBER 7, 2015
( Referring to Document # 2, 4, 5 ) – Alto Properties Inc. employee Angie calls the Applicant on her cell phone at the number which was on file to find out if a particular day would be okay for the her and the contactor to come to the unit to repair the bathroom ceiling. A specific date and time were agreed upon by all both parties.
Later that week on the agreed date and time Alto Properties Inc. employee Angie and bathroom contractor showed up to repair the Applicants bathroom ceiling. The bathroom contractor placed a quick coat of plaster on bathroom ceiling and stated that he “ will return next week some time to finish the work. ”
He also stated that Alto Properties Inc. employee Angie “ will let you know when. ” Alto Properties Inc. employee Angie acknowledges this as correct with a “ Yes ”
This interaction went without any issues as the Applicants husband was fully cooperative with Alto Properties Inc. employee Angie and the bathroom contractor.
SOMETIME AFTER SEPTEMBER 7, 2015
Sometime the following week at 10:00am, the bathroom ceiling contractor showed up unannounced at the applicants unit without Alto Properties Inc. Employee Angie every getting in contact with the Applicant.
Also Alto Properties Inc. Employee Angie NEVER GIVE THE APPLICANT THE REQUIRED 24 HOURS PROPER NOTICE as mandated by the Ontario Residential Tenancies Act when requesting entry into a unit that day.
The Applicants husband answers the door in a towel, still wet as he was in the shower at the time the bathroom contractor had knocked on the unit door. The bathroom contractor stated that he is “ back to sand the bathroom ceiling. ”
The Applicants husband explained that he was in the middle of a shower and that he and the children were planning on heading out. The Applicants husband asked the bathroom contractor if he “ could return in about an hour? 11 am? Because that would allow me and the kids to shower and get ready to leave.”
The Applicants husband stated that he “ you can work on the ceiling while everyone is still getting ready, because we won’t need the bathroom than. ”
The Applicants husband noticed bathroom contractor appeared annoyed by this, but still he said “ okay. ”
With this 9th unannounced interaction there was absolutely no issues as the Applicants husband was fully willing to be cooperative even though he was not required by the Ontario Residential Tenancies Act to allow anyone entry.
At 11:00am the Applicants husband and children were finished using the bathroom and were expecting the bathroom contractor to return.
The bathroom ceiling contractor never returned and they eventually left the unit at 11:45am.
( Referring to Document # 2, 4, 5 ) – Later that evening approximately 6:30pm Alto Properties Inc. employee Angie called the Applicant on her cell phone at the number which was on file and asked the Applicant to meet her downstairs in the office that “I would like to speak with you.”
When the Applicant asked Alto Properties Inc. employee Angie “ In regards too? ” Alto Properties Inc. employee Angie avoided the question and stated that they “ will discuss it in the office. ”
When the Applicant got off the phone, she explained to her husband about the phone call and asked if he had
“ Any idea as to what was going on? ” The Applicants husband stated “ the only thing that happened today is that the contractor showed up ” and that “ he never bothered to return. ”
The Applicant went downstairs to the office and waited in the lobby for Alto Properties Inc. employee Angie to show up. The Applicant waited about 5 minutes in the lobby where the office is located before she called Alto Properties Inc. employee Angie to inquiry as to where she was.
Alto Properties Inc. employees Angie answered the phone and stated “ in the office waiting. ” The Applicant found this very annoying and unusual is a monitor in the office that shows the views of all the camera form around the entire building.
This meant that Alto Properties Inc. employee Angie was just sitting in the office, with the door closed watching the Applicant standing in the lobby waiting for her, instead of just leaving the office door open or opening the office door to inform the Applicant that she was inside the office waiting for her.
After the Applicant walked over to the office door and knocked, Alto Properties Inc. employee Chris opened the office door and stated “ sit down there.“ The Applicant found the demeanour of Alto Properties Inc. employee Chris was rude and aggressive and he appeared to be angry.
The Applicant sat down in the chair while Alto Properties Inc. employee Angie sat behind the office desk. Alto Properties Inc. employee Chris did not sit down in the only remaining chair next to the Applicant, but instead he stood off to the side and in front of the office door.
As the Applicant sat in the chair, she thought about how she was under the impression the meeting was going to only consist of Alto Properties Inc. employee Angie and herself, as Angie stated “ I would like to speak with you.”
Without any form of salutations or pleasant greetings, Alto Properties Inc. employee Chris started the conversation by stating that the Applicants husband “ had no right to refuse entry to the contractor earlier today, and because of his actions, we could have you evicted from our building. ”
The Applicant reminded Alto Properties Inc. employees Angie and Chris that “ there was no phone call or Notice of Entry given to me that mentioned the bathroom ceiling contractor was coming today, and my husband did not refuse him entry, he asked the contractor if he could come back in an hour so he and the kids could finish bathing. ”
Alto Properties Inc. employee Chris continued and stated that this “ was not the point! “ and that “ If the contractor shows up at your door, you are obligated to allow them into the unit to do their repairs. ”
Eventually the Applicant told Alto Properties Inc. employees Angie and Chris that they were wrong and that she “ did not care about your interruption on the law. ” The Applicant explained to them that they had to give her 24 hour notice and that was final.
When the Applicant got up to leave, Alto Properties Inc. employee Chris continued to stand in front of the office door blocking her path to leave. The Applicant looked straight at him and said “ Really? ” Alto Properties Inc. employee Chris than stepped to the side and the Applicant left the office and returned to her unit.
When the Applicant got back to her unit she explained to her husband what had happened in the office and it was determined at that time by both the Applicant and her husband that the Applicant was never going back to the office again for any meetings.
The Applicant and her husband felt that Alto Properties Inc. and their employees Angie and Alto Properties Inc. and their employees Chris tried to ambush the Applicant and wanted to create an environment where she was so uncomfortable and unaware of, they could then try and intimidate and threaten her into compliance with being okay with their idea of allowing people to enter her unit illegally and without proper notice.
BETWEEN SEPTEMBER 2015 TO OCTOBER 2015
The Applicant hands in a 3rd Maintenance Request Form requesting pest control to be brought in for a 2nd time to spray her refrigerator as it seems to have a serious roach infestation.
BETWEEN SEPTEMBER 2015 TO OCTOBER 2015
During the week after arranging a time with the Applicant over the phone at the number which was on file. Alto Properties Inc. employee Angie and a pest control technician came to the Applicants unit to complete the spraying of the refrigerator.
The pest control technician stated that the refrigerator needed to be “ tilted over ” so that he could spray right up into the unit for maximum benefits.
The refrigerator was unplugged and then was tilted over so the pest control technician could spray up inside the refrigerator unit. When he was done, the refrigerator was then placed upwards again.
The pest control technician than sprayed the wall and floor behind the refrigerator and stove and left the unit with Alto Properties Inc. employee Angie.
This interaction went without any issues as the Applicants husband was fully cooperative with
Alto Properties Inc. employee Angie and the pest control technician.
About an hour after the pest control technician left the unit, the Applicant called Alto Properties Inc. employee Angie to explain that her refrigerator appeared not to be working. Alto Properties Inc. employees Angie and Chris come to the Applicant unit to look at the refrigerator and confirmed that it was not getting cold.
Alto Properties Inc. employees Chris stated “ leave it overnight and see how it is in the morning. ”
The Applicant asked Alto Properties Inc. employees Angie and Chris “ Don’t you have a have a spare refrigerator stored in the building or an empty apartment? “
Alto Properties Inc. employee Angie stated “ No! “
The Applicant was upset that she had nowhere to store what was in her refrigerator and it was obvious that Alto Properties Inc. employees Angie and Chris did not care about her situation and made no attempts help her out of this unfortunate situation.
First thing at 9:00am the next morning, the Applicant called Alto Properties Inc. employee Angie to explain that the refrigerator was still not working and that all of the food in the refrigerator had spoiled. Alto Properties Inc. employee Angie stated “ Give it to the end of the day and let me know if it comes back on. “
Alto Properties Inc. employee Angie also stated that Alto Properties Inc. owner Luigi Liscio “ will be dropping by tomorrow to take a look at the refrigerator if it still not working. “ While he is viewing the other problems within the Applicants unit.
On the third day of the Applicants refrigerator was still not working. Alto Properties Inc. owner Luigi Liscio and Alto Properties Inc. employee Chris showed up at the Applicants unit in the early afternoon .
Alto Properties Inc. employee Chris pulled out the refrigerator to get behind it, while behind the refrigerator he did something and said “ Leave it until tomorrow. If it is still not working then, we will try and get a new refrigerator for you than. “
On the fourth day of the refrigerator was still not working, The Applicant again called at 9:00am Alto Properties Inc. employee Angie and explained that the refrigerator is still was not working after 4 days.
Alto Properties Inc. employee Angie stated that “ I will try and get you a refrigerator today. “ About 1/2 later Alto Properties Inc. employee Angie called the Applicant back and stated that “ a new refrigerator will be here sometime today, this afternoon. ”
Mid-afternoon Alto Properties Inc. employees Angie and Chris showed up at the Applicants unit and swapped out the old refrigerator that was not working with a semi-clean new one. The applicant and her husband had to clean out and off the refrigerator that was clearly sitting in a storage room or was from an old unit in the building or from one of Alto Properties Inc. other buildings.
MAY OR JUNE 2016
The Applicant is given proper Notice of Entry for an Annual Fire Inspection later that month.
JUNE 2016
Alto Properties Inc. employee Angie and Alto Properties Inc. employee Chris perform an Annual Fire Inspection of the Applicants unit.
The Applicants husband asks if they would also like to check the 4 other smoke detectors inside the unit.
Alto Properties Inc. employee Angie stated “ I am not required too, but sure. ” At that point the Applicants husband showed everyone the other 4 smoke detectors and is given brand new batteries by Alto Properties Inc. employee Chris for them.
( Referring to Document # 6 ) – Well checking the 4 remaining smoke detectors in the Applicants unit, the Applicants husband and Alto Properties Inc. employee Angie had a brief discussion about why they had have so many smoke detectors.
The Applicants husband stated “ I’ve worked many years in the funeral industry, and I have seen a lot of death, preventable death. I once had to remove a lady and her 3 really young daughters from their beds because they died from smoke inhalation while living Hamilton, they died from the smoke and not the fire itself. ”
The Applicants husband and Alto Properties Inc. employee Angie and Alto Properties Inc. employee Chris had a brief discussion about the bathroom ceiling and when they can expect a contractor in to fix it.
This interaction went without any issues as the Applicants husband was fully cooperative with Alto Properties Inc. employee Angie and Alto Properties Inc. employee Chris.
JUNE 2016
In mid/late June 2016, the Applicant and her family attend the restaurant Dragon Handroll Buffet ( formerly known as Happy Panda Buffett ) which is located at the corner of Eglington and Brimley.
The family entered the restaurant and was told that they would have to wait about 5 minutes for a seat, as this was not a large restaurant and it was busy. The family decided that they would go outside and wait instead of standing in the small restaurant doorway.
As the family walked out the door, they passed a couple coming into the restaurant. The Applicants husband made a joke to the Applicant about the couple they just passed coming in that “ they looked like there from Hamilton. ”
As the Applicants husband was born and raised in Hamilton until 2006, when they finally moved to Toronto. The Applicant and her husband had an ongoing joke that people who dress bummy/sloppy remind them of people from Hamilton.
After the family stood outside for a couple of minutes, the same bummy/sloppy couple that was entering the restaurant when they were leaving came out and approached the family.
The female of the couple asked the Applicant “ Do you live on Kennedy Road? ” The Applicants husband replied “ Why? ” as he began to wonder what was going on and why was this strange woman asking them where they lived?
The female stated that her name was “ Stella “ ( Reddy ) and that the gentleman with her was her “ husband, Russell “, and that they were the “ new supers of 859 Kennedy Road. ”
The Applicant replied that she had “ not heard anything about new supers taking over the building. ”
Alto Properties Inc. employee Stella Reddy stated “ I was at the building earlier this week, and I seen you and your family leaving “ and that she remembered them “ because of your children. ”
Alto Properties Inc. employee Stella Reddy asked the Applicant and her husband “ Are these your Mulatto children? ”
The Applicants husband looked at Alto Properties Inc. employee Stella Reddy with disbelief and confusion as he could not believe what he just heard. Alto Properties Inc. employee Stella Reddy used the word “ Mulatto ” when referring to his children.
The Applicants husband understood very well what the prejudice and derogatory slur “ Mulatto “ meant. It is a derogatory term that came into use during slavery when referring to the bi-racial offspring of African slaves and most often their white European slave masters.
As the Applicants husband grew up his whole life with what Alto Properties Inc. employee Stella Reddy called a
“ Mulatto ” bother from his mom’s previous relationship before marrying his dad.
The Applicants husband had a very clear understand of what was acceptable and what was not acceptable when trying to identify or label black or bi-racial people or children in local society.
His bi-racial bother faced a lot of racial issues and teasing while growing up, being that he was a bi-racial child living in an all-white home. Society in the 70’s and 80’s was not always as understanding or forgiving as it has somewhat become today.
The Applicants husband was going to address Alto Properties Inc. employee Stella Reddy about her prejudice and derogatory “ Mulatto ” slur, but when he looked at his wife, she gave him – The Look – as to just leave it alone.
The Applicant replied “ Yes ” leaving out the prejudice and derogatory “ Mulatto ” slur.
Alto Properties Inc. employee Stella Reddy stated that “ They are beautiful looking. ”
Alto Properties Inc. employee Stella Reddy asked the Applicant “ Where are you from? ”
The Applicants husband was again going to address this question that was only direct towards the Applicant. But again she gave him – The Look – to just leave it alone.
The Applicants husband was not impressed with the line of questioning that Alto Properties Inc. employee Stella Reddy thought was acceptable. It was clear that an ignorant Alto Properties Inc. employee Stella Reddy believed that the Applicant could not have been born in Canada, and that she must have migrated from another country because of her skin tone. “ black ”
Alto Properties Inc. employee Stella Reddy clearly did not feel the need to ask the Applicants white husband where he was from as he was the same complexion as her.
At that point the Applicant replied “ I am from the Caribbean “ and left it at that. The Applicants husband took that moment to cut the conversation short stating “ we should head back inside to eat, “ and off they went.
Alto Properties Inc. employee Stella Reddy and her husband Alto Properties Inc. employee Russell Reddy never returned back inside the restaurant to eat after the Applicant and her family left and went back inside.
JULY 5, 2016
The next time the Applicant encountered Alto Properties Inc. employee Stella Reddy was on July 5, 2016 when Alto Properties Inc. employee Stella Reddy refused to take $121.00 cash from the Applicant for the remaining amount owed on her July rent.
Alto Properties Inc. employee Stella Reddy refused to take the Applicants difference in rent claiming that she was “ not comfortable ” with taking $121 in cash. The Applicant explained to Alto Properties Inc. employee Stella Reddy that she did not care if she was “ comfortable ” with the idea or not.
The Applicant explained that the she had been making monthly cash payment for the past 12 months without any problems, issues or objections from Alto Properties Inc. or Alto Properties Inc. employee Angie.
Eventually Alto Properties Inc. employee Stella Reddy had to give in and take the Applicants $121 cash payment as she unable to find any justifiable reason why previous Alto Properties Inc. employee Angie could take cash, but she ( Alto Properties Inc. employee Stella Reddy ) now could not.
Alto Properties Inc. employee Stella Reddy opened a draw in her desk and took out a receipt book and proceeded to supply the Applicant with a recipe for the $121 in cash for her July rent.
At that time Alto Properties Inc. employee Stella Reddy stated that the Applicant was “ either going to have to write checks or get money orders made in the future to pay your rent, starting next month. ( August 2016 )”
JULY 28, 2016
( Referring to Document # 7 ) – The Applicant and her family find a letter in their mailbox by Alto Properties Inc. employee Stella Reddy stating in a threating and bully manner that their BBQ is “ not allowed under City of Toronto Fire Code regulations, as they require BBQ’s to be at least 9 feet away from doors and windows. ”
Alto Properties Inc. employee Stella Reddy also stated in the letter “ I had to research this fact a few years ago when the management I worked for at the time wanted to put in a bbq area for the tenants. ”
Alto Properties Inc. employee Stella Reddy went on to state “ As we are here to ensure the safety of all tenants it is our job to enforce rules, so your co-operation would be greatly appreciated. I am hoping by August 5th to see all these items gone or I will have no alternative than to proceed to the landlord and Tenant Board for enforcement. ”