According to the website hutstack.com the below list is a pretty basic, standard and fair rendition of the responsibilities of a property manager.
Stella Reddy stated in her own document labelled “ August 15.docx ” sent to the Human Rights Tribunal of Ontario on August 24, 2018 on page # 02 ” Our duties were of a building superintendent to look after the renting, administration, and common area cleaning and maintenance for the tenants in a 34 unit building. It is also our job to enforce the rules of various agencies such as Fire Safety, Property Standards, Residential Tenancies Act, ESA, Health and Safety as well as others. We also work with and take direction from the property owners on rental rates, office and cleaning procedures “
A. Responsible for Managing Rent
Collecting rent is a basic responsibility of any landlord. Therefore, it is one of the most common jobs a landlord will pass on to a property manager. A property manager’s rent responsibilities could include:
1 – Setting Rent: The property manager would set the right rent level to attract tenants to your property. To determine the rent range, the property manager will look the market where the property is located and analyze comparable properties in the area.
2 – Collecting Rent:The property manager will set up a system for collecting rent from tenants. To ensure optimal cash flow they will set a date to collect rent each month and strictly enforcing late fees.
3 – Adjusting Rent: The property manager can increase the rent each year, according to individual state and/or municipal law. They can also decrease the rent if they feel it is necessary.
B. Responsible for Managing Tenants
Managing tenants is another core responsibility of a property manager. The property manager may be involved in finding and screening prospective tenants, managing daily complaints and maintenance issues and handing tenant move outs and evictions.
4 – Finding Tenants:Property managers are responsible for filling vacancies. They will advertise the rental and create a compelling ad. They also understand what attracts tenants, so they can offer tips to help makeover the property.
5 – Screening Tenants: Property managers should have a consistent screening process, including running credit checks and criminal background checks, which can decrease your chances of tenant turnover. Experienced property managers have seen hundreds, even thousands, of tenants, so they have a better idea of how to select the right tenants; those who will pay their rent on time, have a longer tenancy and create fewer problems.
6 – Handling Leases: This can include setting the lease term and making sure it has all the necessary clauses to protect the owner. This includes determining the amount of security deposit required.
7 – Handling Complaints/Emergencies:The property manager may deal with maintenance requests, noise complaints and handling emergency situations.
8 – Handling Move Outs: When a tenant moves out, the manager is responsible for inspecting the unit, checking for damages and determining what portion of the security deposit will be returned to the tenant. After move out, they are responsible for cleaning the unit, repairing any damages and finding a new tenant.
9 – Dealing With Evictions: When a tenant does not pay rent or otherwise breaches the terms of a lease, the property manager understands the proper way to file and move forward with an eviction.
C. Maintenance and Repairs Roles
The property manager must keep the property in safe and habitable condition. Property managers are responsible for the physical management of the property, including regular maintenance and emergency repairs.
10 – Property Maintenance: This includes performing preventative property maintenance to keep the property functioning in top condition. For example, they are personally in charge of, or must hire someone to, exterminate, check for leaks, landscape, shovel snow and remove trash. This maintenance aims to keep current tenants happy and attract new tenants.
11 – Repairs: When there is an issue, the property manager must fix the problem or hire someone else to do it. They often have a large network of reliable plumbers, electricians, carpenters and other contractors.
D. Knowledge of Landlord-Tenant Law
Good property managers have an in-depth knowledge of statewide and national laws regarding the proper ways to:
12 – Screen a Tenant
13 – Handle Security Deposits
14 – Terminate a Lease
15 – Evict a Tenant
16 – Comply With Property Safety Standards
E. Supervising Responsibilities
17 – Other Employees: If there are other employees in the property, such as a concierge or security personnel, the property manager is responsible for making sure they are doing their job. The property manager can set their salaries and even fire them.
18 – Vacant Properties: Property managers are often hired to look after vacant properties to make sure there has been no vandalism and to perform routine maintenance. They also make sure contractors and other repairmen are completing their work in a timely manner.
F. Responsible for Managing the Budget/Maintaining Records
Property managers can be responsible for managing the budget for the building and for maintaining all important records.
19 – Managing Budget:The manager must operate within the set budget for the building. In certain emergency situations when the occupants (tenants) or physical structure (investment property) are in danger, they may use their judgment to order repairs or likewise without concern for the budget.
20 – Maintaining Records: The property manager should keep thorough records regarding the property. This should include all income and expenses; list of all inspections, signed leases, maintenance requests, any complaints, records of repairs, costs of repairs, maintenance costs, record of rent collection and insurance costs.
G. Responsible for Taxes
21 – The property manager can assist the property owner with understanding how to file taxes for the investment property.
22 – The property manager can also file taxes for the property.
So let us note that 93% ( 25 of the 27 ) things listed as Key Responsibilities of a Property Manager were completed on a daily basis by Stella Reddy and her husband Russell Reddy.
This 93% should actually be higher, as Luigi Liscio and his son Anthony Liscio do not get Stella Reddy involved in the federal and municipal tax aspect of their building 859 Kennedy Road..
It is safe to assume that owners do not ask property managers to help them with tax issues, they hire tax lawyers or tax professional to do this for them!
so # 21 – assist the property owners on how to file taxes and # 22 file taxes for the property they do not own do not apply!!!
So removing these unrealistic 2 tax related issues form the list of responsibility for a property manager. Stella Reddy now does 100% of the listed as key responsibilities of a property manager according to the website hutstack.com
Now if all this was not enough proof yet, that Stella Reddy was in fact the property manager at 859 Kennedy Road. Stella Reddy next set of words and documents should make any doubter believe.